Refund policy

 

PROGRESSIVE DELIVERY & REFUND POLICY – MY BOOST

 


Last updated: 19/08/2024


At MY BOOST, we offer you two options to receive your followers, likes or digital services:

 

 

 

1️⃣ One-time payment – Immediate delivery

 

 

  • You pay only once.

  • Your order is immediately processed and delivered within the stated timeframes (generally within 24h).

  • No refund is possible once the order is confirmed and processed.

 

 

 

 

2️⃣ Progressive delivery subscription

 


You can choose to receive your services (followers, likes, etc.) progressively, in the form of a subscription:

 

  • Recurring delivery every week or every month, depending on the option chosen.

  • Automatic payment charged at the defined frequency.

 


This allows you to maintain a steady flow of growth on your social networks.

 

 

 

Managing the subscription

 


The progressive delivery subscription is with no commitment:

 

  • You can cancel at any time, either directly from your MY BOOST customer account area or by sending a written request to our customer support (by email at contact@myboost.fr or via a support message).

  • A written cancellation request is valid and will stop your next charge. We act on any cancellation request — whether made from your account or in writing — before your next renewal.

 


You can manage your subscription from your customer account, or by contacting our support in writing.

 

 

 

Important: Renewal and cancellation

 

 

  • A cancellation takes effect on the next charge, whenever your request is sent. There is no deadline to meet: once we receive your request (from your account or in writing), your subscription is not renewed.

  • If a renewal is charged after you have asked to cancel, that charge is refunded to you.

 

 

 

 

NO REFUND ONCE THE ORDER IS PLACED (EXCEPT IN EXCEPTIONAL CASES)

 


As soon as you place an order (one-time payment or subscription), the order is immediately processed and queued for execution.

For this reason, no refund will be issued, except in a single case:


 

Exception: Non-delivery within 14 days

 

 

  • If you do not receive your order within 14 days after payment, you may request a full refund through the customer account area.

 


Outside of this case, no other refund request will be accepted.

 

 

 

SITUATIONS NOT ELIGIBLE FOR A REFUND

 


You will not be able to obtain a refund in the following cases:

 

  • The order has been processed (even if delivery is progressive).

  • You change your mind after placing the order.

  • The information provided for delivery is incomplete or incorrect.

 

 

 

PROCEDURE

 


For any request related to a subscription or a delivery not received after 14 days:

 

  • Log in to your MY BOOST customer account area.

  • Manage your subscription or report a problem via the dedicated form.

  • You may also send your cancellation or refund request in writing — by email at contact@myboost.fr or via a support message. It will be processed.

 

 

 

 

IN SUMMARY

 

Option

Refund possible?

One-time payment – Immediate delivery

❌ No, except non-delivery within 14 days

Subscription – Progressive delivery

Cancel any time — via your account or in writing. A renewal charged after your cancellation request is refunded.

 

 

By ordering from MY BOOST, you accept these terms in order to ensure a smooth and automated service.