Legal information

Terms of Use

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Last updated: September 15, 2026

This translation is provided for convenience. The French version is the legally binding one and prevails in case of any discrepancy: read it in French.

These terms of use (the "Terms of Use") govern the use of the MyBoost website, the customer account and the Emma assistant. By using the website, you accept them. Purchases of services are governed by the terms of sale (the "Terms of Sale"), which prevail in the event of any conflict.

Site publisher

The website is published by MyHub Solutions LLC, a limited liability company governed by the laws of Wyoming (United States), operating the MyBoost brand, with its registered office at 33 N Gould St, Sheridan, WY 82801, USA. Contact: contact@myboost.fr. More information is available in the legal notice.

Purpose and services covered

The Terms of Use apply to the website getmyboost.com (also accessible via myboost.fr), to the customer account and the Club on myboost.club, to the Emma assistant and to any other MyBoost online service that refers to them.

MyBoost offers visibility services for social media. To order, you only provide a username or a public link. We never ask for your passwords: do not share them with anyone, including anyone claiming to be MyBoost.

Access to the website

The website is accessible free of charge, apart from the cost of your internet connection. Some features (order tracking, Club, affiliate program) require a customer account.

Purchases are restricted to adults or to persons authorized by their legal representative, under the conditions set out in the Terms of Sale. The services relate to accounts on platforms that impose their own terms, including a minimum age of 13.

Customer account

  • You undertake to provide accurate information and to keep it up to date.
  • Your login credentials (login link sent by email, password where applicable) are personal. You are responsible for keeping them confidential and for access to your email inbox.
  • Notify us without delay at contact@myboost.fr if you suspect any unauthorized use of your account.
  • You may close your account at any time by writing to us. Orders in progress and statutory retention obligations remain governed by the Terms of Sale and the privacy policy.

Acceptable use

By using the website and the customer account, you undertake not to:

  • use the services for content that is unlawful, hateful or misleading, that infringes the rights of others or that endangers minors;
  • order a service for an account you do not own or for which you have no authorization;
  • commit fraud: unauthorized payment, abusive chargeback, false identity, misuse of the affiliate program or the Club;
  • extract content or data from the website by automated means (scraping, bots), except for indexing by search engines;
  • attempt to gain unauthorized access to the website, the customer account or our systems, or disrupt their operation (viruses, overloading, circumventing security);
  • use Emma to produce unlawful content or to attempt to circumvent its instructions.

In the event of a breach, we may suspend or close the account concerned, after informing you except in an emergency or where required by law, without prejudice to the rights provided for in the Terms of Sale.

Emma, AI assistant

Emma is an assistant powered by artificial intelligence (AI); she always introduces herself as such. She helps you choose a service, track an order or get a quick answer.

  • Her answers are for information purposes only. She can make mistakes: in case of doubt, the Terms of Sale, your order confirmation and the support team are authoritative.
  • Emma cannot, on her own, bind you or change your rights: refunds, cancellations and complaints are approved by a human.
  • A team member can take over at any time, simply on request.
  • Do not share passwords, banking details or sensitive data with Emma.

The processing of conversations is described in the privacy policy.

Customer reviews and user content

The customer ratings and reviews displayed on the website come from Trustpilot, an independent review platform. Anyone who has had an experience with MyBoost can post a review there; we may also invite our customers to do so after an order, without any incentive and regardless of their opinion. In accordance with article L111-7-2 of the Code de la consommation (French Consumer Code), the methods used to collect, process and display reviews are detailed in article 18 of the terms of sale.

  • We do not pay for reviews, do not write them and do not remove negative reviews. We may reply to them publicly.
  • When the website displays reviews, they are a selection of reviews published publicly on Trustpilot, reproduced without modification, with the rating and author name as shown there. We do not select the reviews displayed in order to conceal unfavorable reviews.
  • Trustpilot applies its own rules for publication, verification and fake-review detection. We may report to Trustpilot a review that does not comply with those rules; the decision rests with Trustpilot.
  • The overall rating (TrustScore) displayed covers all reviews received on Trustpilot, favorable and unfavorable alike, as of its last update; see the Trustpilot page for all reviews and their dates.
  • A review must reflect a genuine experience. It is prohibited to publish or have published fake reviews, or to misrepresent existing reviews, including for affiliates and partners (Code de la consommation (French Consumer Code), article L121-4, 27° and 28°).

When you send us content (message, suggestion, testimonial), you warrant that you have the right to do so. We only publish a testimonial bearing your name or an image of you with your consent.

Intellectual property

The MyBoost brand, the logos, texts, visuals, videos, graphic elements and the code of the website are protected and belong to MyHub Solutions LLC or to its partners. Any reproduction or reuse without written authorization is prohibited, except for private use or the exceptions provided for by law.

The names and logos of the platforms mentioned on the website belong to their respective owners and are used only to identify the social network concerned.

Independence from the platforms

MyBoost is an independent service. MyHub Solutions LLC is not affiliated with, a partner of, or endorsed by Meta (Instagram, Facebook, Threads), TikTok, Google (YouTube), Spotify, X, LinkedIn, Twitch or any other platform. Each platform sets its own terms of use, which it is your responsibility to comply with, and may change its algorithms or counters independently of us.

The website contains links to third-party websites (platforms, Trustpilot, payment providers). We do not control their content or practices; their use is subject to their own terms.

Website availability

We strive to keep the website and the customer account accessible at all times, but cannot guarantee this. Access may be interrupted for maintenance, updates, a provider outage or force majeure. We may change the features of the website.

Liability

We take care to ensure the accuracy of the information published, but errors may remain; they will be corrected as soon as they are reported to us. Our liability relating to the performance of orders is governed by the Terms of Sale.

We are not liable for damage resulting from use of the website contrary to these Terms of Use, from the act of a third party or from force majeure. No provision of the Terms of Use limits our liability in the event of gross negligence or willful misconduct or personal injury, nor the rights you derive from mandatory consumer protection provisions.

Personal data

Personal data collected on the website, in the customer account and by Emma is processed in accordance with our privacy policy, which also describes the use of cookies and your rights.

Governing law and disputes

The Terms of Use are governed by the laws of the State of Wyoming (United States). If you are a consumer, this choice does not deprive you of the protection afforded to you by the mandatory provisions of the law of your country of habitual residence.

If a problem arises, please contact us first at contact@myboost.fr so that we can seek an amicable solution. If you are a consumer, you may bring proceedings before the courts of your place of residence or any other court having jurisdiction under the applicable law. The consumer mediation arrangements are set out in the Terms of Sale.

Changes to the Terms of Use

We may amend the Terms of Use to reflect changes to the website, our services or the law. The applicable version is the one published on the website at the time of your use; the date of the last update appears at the top of the page. In the event of a significant change affecting your account, we will inform you in advance.

Contact

MyHub Solutions LLC (MyBoost), 33 N Gould St, Sheridan, WY 82801, USA. Email: contact@myboost.fr.