Digital Delivery Policy

Last updated: September 15, 2026

This translation is provided for convenience. The French version is the legally binding one and prevails in case of any discrepancy: read it in French.

This policy explains how MyHub Solutions LLC (MyBoost) delivers its services. It supplements the terms of sale (the "Terms of Sale").

1. Digital services

MyBoost sells digital services only: followers, likes, views, comments, listeners and other engagement for Instagram, TikTok, YouTube, Facebook, Spotify, X, LinkedIn, Threads and Twitch. No physical product is shipped and no shipping fees are charged.

Engagement is delivered to the public profile or content you specify when ordering. We never ask for your password.

2. Start of delivery

• Delivery starts automatically once payment is confirmed, at your express request for immediate performance made when ordering.
• You receive a confirmation email summarizing the order and the delivery time frame.

3. Gradual delivery

Engagement is added in stages rather than all at once, at the pace shown on the service page. For a subscription, each period is delivered according to the content and pace stated when you subscribed.

4. Delivery time frame

• The applicable time frame is the one shown on the service page when you place your order. It is restated in the confirmation email.
• It varies depending on the platform, the type of engagement and the quantity ordered.
• If no time frame is stated, the service is performed without undue delay and no later than 30 days after the order (Code de la consommation (French Consumer Code), article L216-1).

5. What can delay delivery

Delivery is impossible, and the time frame is suspended, in the following cases:

• the profile or content is private;
• the username or link provided is incorrect;
• the username was changed during delivery;
• the content was deleted or the account was suspended by the platform.

We will notify you by email. Delivery resumes as soon as the situation is corrected. If you made a mistake in the link, contact us as soon as possible: the correction is free of charge before delivery starts.

6. Order tracking

• From your customer account, which shows the status of the order.
• Through Emma, on the website (AI assistant; a team member can take over).
• By email at contact@myboost.fr, stating your order number.

An email lets you know when delivery is complete.

7. Late or incomplete delivery

If delivery is not completed within the stated time frame, or if the quantity delivered is incomplete, contact us. At your option, we will complete the delivery or refund the part not performed. Your rights in the event of delay are set out in article 6 of the Terms of Sale and in the refund policy.

8. After delivery: drop-protection guarantee

Refills are free, and the drop-protection guarantee is free and lifetime. Platforms may remove engagement they consider inauthentic; if any delivered engagement disappears, request a refill from your customer account, through Emma or by email. The conditions are set out in article 9 of the Terms of Sale.

9. Contact

For any question about a delivery: Emma on the website, contact@myboost.fr or the contact page.